Customers

How do I purchase a title?
This is easy. First find the book you wish to purchase. You can do this by exploring the store or by searching for a specific title. Once you find the...
Mon, 20 Jul, 2015 at 6:05 PM
Do you offer audiobooks?
Absolutely. HDM provides a robust catalog of audiobooks that are as easy to download and enjoy as 1, 2, 3! We use the mp3 audio format. For more inform...
Mon, 20 Jul, 2015 at 6:05 PM
Is every book offered on HDM?
While HDM adds new content daily to its catalog, it’s possible that a book you are looking for has not been provided to us by the publisher. Please email us...
Mon, 20 Jul, 2015 at 6:06 PM
Where does HDM sell books globally?
HDM currently sells books throughout North America but has immediate plans to expand globally. After all, Hummingbirds migrate throughout the world so ...
Mon, 20 Jul, 2015 at 6:07 PM
How do I read the books I’ve purchased?
Once you’ve purchased your book, you’ll receive instructions via your registered email address on how to download our reader app, which is available fo...
Mon, 20 Jul, 2015 at 6:39 PM
I’m having trouble signing in—what do I do?
Make sure you’ve entered the email address you used to sign up. You can also try and reset your password by clicking this link. If you continue to have chal...
Mon, 20 Jul, 2015 at 6:40 PM
My books or audiobooks won’t open or load—what do I do?
If you have trouble loading books or audiobooks on the app, follow these steps: Sign out of the app and sign-in again. If this doesn...
Mon, 20 Jul, 2015 at 6:42 PM
How many people can use one account?
Your account can be accessed on a maximum of 5 devices. Though you could share your account with others, our app is specifically built for individual use. Y...
Mon, 20 Jul, 2015 at 6:41 PM
What happens if I lose my device? Or if I purchase a new one? Can I access my books on my new device?
Yes you can. Just install the reader app and sign in with your registered email address to access and download purchased titles. However, you can only acces...
Mon, 20 Jul, 2015 at 6:41 PM
Can I read books offline?
Yes you can. All titles purchased will be available for download in the app’s library. Once downloaded, the titles can be read in offline mode, including ai...
Mon, 20 Jul, 2015 at 6:43 PM