Vendors

How do I get our books on HDM?
If you would like to participate in the HDM platform, please contact our publisher acquisitions team at vendors@hummingbirddm.com. We are able to receive yo...
Mon, 20 Jul, 2015 at 6:09 PM
Which devices does HDM support?
HDM and the Papertrell platform is device agnostic and supports both Android and iOS devices. (need from Arun which versions)
Mon, 20 Jul, 2015 at 6:09 PM
Why can’t I find one of our titles in your catalog?
While HDM adds new content daily to its catalog, it’s possible that a book you are looking for has not been provided to us by your digital team. Please emai...
Mon, 20 Jul, 2015 at 6:10 PM
How does HDM pay for books downloaded?
HDM pays participating agency and wholesaler vendors based on contractual terms. Agency vendors receive 70% of the retail price and wholesale vendors receiv...
Mon, 20 Jul, 2015 at 6:10 PM
How many people can use one account?
Your account can be accessed on a maximum of 5 devices. Though you could share your account with others, our app is specifically built for individual use. Y...
Mon, 20 Jul, 2015 at 6:10 PM
What if I’ve lost a device or need to delist a device.
If you have lost a device or need to delist a device, please email HDM at support@papertrell.com
Mon, 20 Jul, 2015 at 6:11 PM
Can I provide you with audiobooks?
Absolutely. HDM provides audiobooks in its robust catalog. We use the mp3 format. Please email our vendor acquisitions team at vendors@hummingbirddm.com and...
Mon, 20 Jul, 2015 at 6:11 PM
What reporting will I receive and how frequently?
Each month participating vendors receive a detailed transaction report by ISBN for the previous month’s sales.
Mon, 20 Jul, 2015 at 6:11 PM
How do I update my payment details?
If you need to update your payment details, please emails us at help@hummingbirddm.com. Payment detail changes usually take 24 hours. 
Mon, 20 Jul, 2015 at 6:11 PM
Does HDM work with small companies and individuals?
HDM realizes that some of the greatest and most marketable content comes from individuals and small independent vendors. We work with any size vendor. Pleas...
Mon, 20 Jul, 2015 at 6:12 PM