How to cancel subscription ( Web & In-app subscription )

Modified on Fri, 15 Jan 2021 at 12:48 PM

  • To disable the auto-renewal option and cancel the subscription, follow the below instructions:

    A. If you subscribed through website :  
  • Visit the web storefront and sign in with your existing email ID and password.
  • Click on Account >> Subscription
  • Click on Cancel Auto-Renewal

    image

  • Type CANCEL on confirmation box to cancel the Auto renewal.


    B. If you subscribed through the App store or Play store :

    Google Play Store :
  • On your Android phone or tablet, open the Google Play Store 
  • Check if you're signed in to the correct Google Account.
  • Tap Menu. Subscriptions.
  • Select the subscription you want to cancel.
  • Tap Cancel subscription.

    Apple Appstore:
  • Start by going to Settings > [your name] > iTunes & App Store.
  • Tap on your Apple ID at the top of the screen.
  • Tap View Apple ID and sign in if prompted.
  • Scroll down and tap on Subscriptions.
  • Find the subscription you want to cancel and tap on it.
  • Tap Cancel Subscription at the bottom.

You will be able to continue the current subscription even if you unsubscribe or disable the auto renewal.

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