Customers

How to Purchase a Title?
To Purchase title 1) First search for the title you wish to purchase. 2)Click on the title cover image to vie...
Mon, 11 Jul, 2016 at 10:37 PM
How do I read the books I’ve purchased or redeemed? ( Website & App )
Once you’ve purchased or redeemed your book, you’ll receive instructions via your registered email address on how to download our reader app .  The...
Fri, 4 Jun, 2021 at 7:44 PM
I have a promo/coupon code. How do I redeem it?
To redeem a title   1)  Below Categories list, under Redeem your title enter your coupon code and click on Redeem button,you will be na...
Tue, 15 Nov, 2016 at 1:43 PM
I forgot my password. How do I reset it?
Make sure you’ve entered the email address you used to sign up. You can also try and reset your password by Clicking on  Forgot Password? Link ...
Tue, 12 Jul, 2016 at 12:37 PM
I'm reading on my iPad, can I continue reading on my iPhone?
Yes you can .just install the reader app in your iPhone and sign in with your registered email address to access and download purchased title .However  yo...
Tue, 12 Jul, 2016 at 12:44 PM
I have new device, can I download my purchases and downloads on my new device?
Yes you can.Your account can be accessed on a maximum of 5 devices. Your common library will store and sync all the titles you’ve purchased.
Tue, 12 Jul, 2016 at 1:25 PM
My books are taking up too much space on my device. How can I free up space?
You can free your space by deleting books from your library.Go to My library and tap on the book cover to open the title details page. Scroll down t...
Tue, 12 Jul, 2016 at 1:25 PM
"The ZIP Code you supplied failed validation" error when trying to purchase a title
We ensure that all transactions and credit cards used on our platform conform to the highest security standards to prevent fraudulent purchases and credit c...
Fri, 30 Nov, 2018 at 4:56 PM
How do I change the email ID for my account?
You can change your email id on the web Storefront.  Visit the web storefront and Sign In with your existing email id and password. Click on Account...
Tue, 26 Feb, 2019 at 7:54 AM
How to De-register devices
You can de-register your old devices by logging into website. Please follow the below steps to do the same. Visit the website and sign in with your re...
Fri, 15 Jan, 2021 at 12:33 PM